Frequently Asked Questions
What makes CoolRest different from other cervical pillows?
CoolRest features a unique butterfly-wing ergonomic design with five support zones that cradle your head, neck, and shoulders simultaneously. Unlike flat memory foam pillows, our contoured shape maintains proper cervical alignment whether you sleep on your back or side. Plus, the cooling silk-feel top fabric keeps you comfortable all night — no more waking up hot and sweaty.
How do I choose the right height?
You don't have to! CoolRest has a dual-height design — one side is higher for side sleeping, and the other side is lower for back sleeping. Just flip the pillow to switch between the two heights. No guesswork, no returns, just better sleep from night one.
Is the cover removable and washable?
Yes! The outer cover features a hidden zipper and snap-button closure for easy removal. It's machine washable — just toss it in on a gentle cycle and tumble dry low. The inner memory foam core should be spot-cleaned only.
What if it doesn't work for me?
We offer a 30-Night Comfort Promise. Sleep on your CoolRest for up to 30 nights. If you don't wake up feeling the difference, contact us for a full refund. No questions asked. We're that confident you'll love it.
What are the pillow dimensions and weight?
The CoolRest measures 65 × 45 × 15 cm (25.6 × 17.7 × 5.9 inches) and weighs 1,450g (3.2 lbs). It's filled with premium slow-rebound memory foam that adapts to your unique head and neck shape while maintaining support throughout the night.
Why CoolRest?
| CoolRest | Others | |
|---|---|---|
Ergonomic butterfly-wing design with 5 support zones |
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Dual-height adjustable — just flip for back or side sleep |
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Cooling silk-feel fabric that stays cool all night |
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Removable & machine-washable cover with hidden zipper |
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Premium slow-rebound memory foam (holds shape for years) |
30-Night Comfort Promise
We believe the CoolRest will change how you sleep. Try it risk-free for 30 nights. If you're not waking up pain-free and refreshed, we'll give you a full refund. No fine print, no hassle. Your comfort is our promise.